Cancellation & Refund Policy

Cancelling a booking

• Before a truck is dispatched: free cancellation.
• After a truck is dispatched: a cancellation fee may apply to cover travel. We will tell you the amount when you book.
• If we cannot reach you within a reasonable time, you may cancel free of charge.

Advance payments and refunds

If you paid in advance and the job is cancelled or not completed because of us, we refund the full amount. Approved refunds are sent to the original payment method (UPI or bank transfer) within 7 working days.

Contact

For cancellations or refund requests, call or WhatsApp 7090 122 133.